The new way to payment of EGO Pay

1. General

   • What is EgoPay?

     EgoPay is an electronic currency (e-currency) offering you a simple and cheap way to purchase online goods, pay for services and entertainment.
     

     What is an e-currency?

     Electronic currency is often referred to as virtual money, but has the same value as cash; only it can be used efficiently to do online transactions of all types. Whether you are purchasing products or paying for a service, sending money to your friends and relatives, giving a gift to someone or otherwise want to send money across borders or any distance, it is handy to be able to use an E-currency, rather than costly bank wires or slow checks in the mail.

     Where is EgoPay registered?

     EgoPay is registered in Belize under the registry number 118260.
     

2. Opening an Account

   • Who are able to open an EgoPay account?

     To open an account with EgoPay you must be at least 18 years old and, as our services are restricted to a certain number of countries, you must also reside in an allowed country. The list is located on the sign up page.
     

     Can I have more than one EgoPay account?

     EgoPay has no objections if you wish to register multiple accounts as long as our Terms of Service and Privacy Policy are respected for each account. A different e-mail account shall be used for each EgoPay account.
     

     Do I need to verify my identity to open an account?

     EgoPay does not request any type of identification proof during the process of opening an account, but real, verifiable and up-to-date information must be used as EgoPay can request account holders to provide proof of address and identity in case of a fraud investigation or suspicious activity conducted using the account.
     

     How do I open an account?

     To open an account, you simply need to enter the information requested in the fields on the sign up page and then confirm via the activation email we will send you.
     

     I haven’t received my activation e-mail, what should I do?

     Please check your SPAM folders to see if it might have ended up there. Sometimes our server takes a few hours to send you the confirmation e-mail, but if you haven’t received it after 12 hours, please contact our Support Department providing the e-mail you used to register and we will send you a new activation e-mail.
     

3. Transfers

   • Where can I find my account number?

     Your EgoPay account e-mail is your account identification.
     

     What are the fees for sending and receiving money?

     Please refer to our fees page found Here.
     

     Can I send money to someone who doesn’t have an EgoPay account?

     No, payments can only be sent and received to and from other EgoPay account holders.
     

     Can I cancel a transaction once it has been completed?

     No, all transactions are final and cannot be reversed. If you have a problem after making a payment, you need to solve this matter directly with the recipient. Only under rare circumstances will EgoPay reverse a transaction, and only due to fraudulent or supsicious activity violating EgoPay terms.
     

4. Account Funding

   • How can I fund my EgoPay account?

     Your EgoPay account can be funded via bank wire, via Payza or via various exchangers. A list of verified exchangers can be found on the Exchanger’s page Here. You can use either one of them to fund your EgoPay account using a bank wire or a credit card, and the same procedure applies when withdrawing money from your EgoPay account.
     

     Can you recommend an exchanger?

     EgoPay does not endorse any merchants or service providers, however we strive to keep our list up to date with trusted exchangers only.
     

5. Account Changes

   • How do I change the personal information of my account?

     You can change your information by logging in to your EgoPay account and proceed via the tab Profile.
     

     How do I close my EgoPay account?

     Account holders can permanently delete their accounts by logging in to their account and proceed via the tab Profile. Once an account is deleted, it cannot be restored, however a new account can be opened at anytime.
     

6. Safety

   • How safe is EgoPay?

     EgoPay is running on dedicated private servers with the most advanced protection tools. In addition your account is secured by a password and a PIN code. You will use your password and PIN code to login to your account

     Can I login to EgoPay from different IP’s?

     Logins from multiple locations are allowed but our system is IP sensitive, which means when you login from a different IP, a confirmation code will be sent to your e-mail address to confirm that you are the real owner of the account.